Privacy Policy

1. Information We Collect

When you contact us or submit an enquiry, we may collect information such as:

• Full name
• Email address
• Phone number
• City
• SAP certification or course of interest
• Any message or information you voluntarily provide

We may also receive information when you interact with our advertisements, website, WhatsApp, or other communication channels.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries.
• Contact you regarding SAP Global Certification services.
• Provide information about our services and certification programs.
• Schedule or discuss your certification requirements.
• Improve our website, services, and advertising.
• Communicate with you through phone, email, or WhatsApp when appropriate.

We do not use your personal information for purposes unrelated to the services or enquiries described above unless permitted or required by applicable law.

3. Google Ads and Advertising

We may use Google Ads to promote our services. When you interact with our advertisements or submit a lead form, Google may process certain information according to Google's own privacy policies and terms.

We may use advertising and conversion-measurement technologies to understand enquiries generated through our advertisements and improve our advertising campaigns.

4. Sharing of Information

We may share your information with service providers that help us operate our website, process enquiries, communicate with customers, or measure advertising performance.

We may also disclose information when required by applicable law, legal process, or governmental authority.

We do not sell your personal information to third parties.

5. Communication

By submitting your information through our website or lead forms, you agree that Yash Infotech may contact you regarding your enquiry or requested services through available communication channels, including phone, email, or WhatsApp.

6. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website and advertising may use third-party services such as Google Ads, website hosting providers, form-processing services, analytics services, and communication platforms.

These third parties may process information according to their own privacy policies and terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information.

To make a privacy-related request, contact us using the details below.

10. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us using the details below.